Normandy covers more than one possible arrival point. Send the town and full address, and say whether the destination is a residence, holiday accommodation or an agreed meeting point. If the final property has a specific access instruction, share it when requesting the route review so the delivery plan can be discussed in advance.
Include the UK pickup address, passenger count, luggage and details about your pet’s size, routine and restraint. If your dog or cat needs a quiet stop, assistance getting in or out, or a medication break, mention this before confirming the journey. The route page does not establish a guaranteed timetable; traffic, addresses, stops and crossing arrangements affect the plan.
Normandy-to-London covers the inbound direction. Calais-to-London is the relevant comparison when your UK journey begins from Calais.