For a Turin-to-London enquiry, distinguish a Turin address from another pickup in Piedmont. Send the exact municipality, postcode and any agreed meeting point. This matters when a pet is being collected from a home or temporary stay: the road plan needs to start at the real address, not at the city name used to describe the broader region.
Include the UK destination, passengers, pet size, luggage and travel equipment. If there are stairs, a mobility aid or a crate that needs handling, mention it so the collection can be discussed practically. The route plan should also reflect your pet’s own needs and the Channel crossing arrangement; no fixed arrival time follows from the city pair alone.
Milan is another northern-Italy option, Genoa covers Liguria, and Lyon-to-London is a separate French route.