Prepare your addresses, dates and passenger and pet details before requesting a pet taxi quote. Those details help establish the vehicle space, collection plan and complete road journey through the Channel.
Information to gather
Addresses and connections
Give the full pickup and delivery addresses, not only the nearest cities. Include flight, train or appointment connections that affect the schedule.
Pets, passengers and luggage
List every passenger and pet. Share carrier dimensions and mention bulky items so the transporter can assess space before you book.
Handling needs
Explain anything that could affect loading or the road journey. Ask your vet about medical concerns, and discuss practical arrangements with the transporter.
Read the quote before confirming
Check the addresses, date, passengers and pets match your enquiry. Ask what the price includes, who arranges the crossing and how changes or delays are handled. Do not assume that two quotes cover the same journey simply because both mention Eurotunnel.
Coordinate the veterinary preparation
Arrange documents for the direction and circumstances of travel. Use the official entry guidance for Great Britain or the outbound guidance as appropriate.
A transporter can discuss the itinerary with you, but transport planning and document validity are separate questions.
On collection day
Keep documents and the items needed during the journey accessible. Confirm the meeting arrangements and tell the driver promptly if a connection changes. For terminal preparation, read our Channel Tunnel with pets guide.
Booking questions
Should I book just between the terminals?
Give the actual addresses you need. A terminal-to-terminal quote may not include collection or delivery elsewhere.
What if my flight is delayed?
Contact the transporter using the agreed communication method. Check delay arrangements before booking.
Can I request a quote while paperwork is being arranged?
Yes. Explain its status and avoid assuming that a provisional travel plan confirms eligibility to travel.
Request your private journey
Our Eurotunnel pet taxi service is the starting point for a booking enquiry. Send your route, date and passenger and pet details.